Comments on: Hardware Review: ProClip USA iPhone holder for your car http://laugks.org/2009/01/04/hardware-review-proclip-usa-iphone-holder-for-your-car/ News and Information from the Lawrence Apple Users Group. Mon, 26 Mar 2012 08:29:35 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: bobby http://laugks.org/2009/01/04/hardware-review-proclip-usa-iphone-holder-for-your-car/comment-page-1/#comment-73338 bobby Wed, 30 Dec 2009 07:53:42 +0000 http://laugks.org/news/2009/01/04/hardware-review-proclip-usa-iphone-holder-for-your-car/#comment-73338 the same thing happened to my mazda3 proclip the little hook has a crack and no longer supports anything. poor design. the same thing happened to my mazda3 proclip the little hook has a crack and no longer supports anything. poor design.

]]> By: Mark http://laugks.org/2009/01/04/hardware-review-proclip-usa-iphone-holder-for-your-car/comment-page-1/#comment-71770 Mark Mon, 26 Oct 2009 22:08:20 +0000 http://laugks.org/news/2009/01/04/hardware-review-proclip-usa-iphone-holder-for-your-car/#comment-71770 I had a very similar problem as Beth's with the Brodit unit I bought at Proclip.com. I used their Angled Mount in my Honda Odyssey with a Garmin Nuvi 360 GPS for about two years with no problems. Then the bottom "hook" that holds it into the dashboard broke and my $70 mount is suddenly useless. While the mount as a whole seems very sturdy, the plastic is actually very thin where it's creased to form the hook, and that's where it broke off. Seems like a real design flaw to me. I also called ProClip to complain and they gave me the same story as Beth: only a one year warranty, nobody else has had problems (guess THAT'S not true) nothing they can do, etc. From the great reviews and the sturdy appearance I expected the mount to last much longer. But wasn't the case and I would caution others from making that assumption. Especially if you remove your GPS from the mount frequently (as you should to prevent theft) your ProClip mount may have to be replaced well before your car does. I had a very similar problem as Beth’s with the Brodit unit I bought at Proclip.com. I used their Angled Mount in my Honda Odyssey with a Garmin Nuvi 360 GPS for about two years with no problems. Then the bottom “hook” that holds it into the dashboard broke and my $70 mount is suddenly useless. While the mount as a whole seems very sturdy, the plastic is actually very thin where it’s creased to form the hook, and that’s where it broke off. Seems like a real design flaw to me.

I also called ProClip to complain and they gave me the same story as Beth: only a one year warranty, nobody else has had problems (guess THAT’S not true) nothing they can do, etc.

From the great reviews and the sturdy appearance I expected the mount to last much longer. But wasn’t the case and I would caution others from making that assumption. Especially if you remove your GPS from the mount frequently (as you should to prevent theft) your ProClip mount may have to be replaced well before your car does.

]]> By: Beth http://laugks.org/2009/01/04/hardware-review-proclip-usa-iphone-holder-for-your-car/comment-page-1/#comment-70184 Beth Thu, 13 Aug 2009 23:43:12 +0000 http://laugks.org/news/2009/01/04/hardware-review-proclip-usa-iphone-holder-for-your-car/#comment-70184 I bought a Proclip for my car and had it for about a two years and loved it because it fit perfectly into a little spot in my car and wasnt in the way of anything else really and it did its job. However, both of the specific (and expensive) parts have broken since then. When I contacted them at Proclip, they told me they only have a one year warranty, so all they could offer me was free shipping on a new order. I told them I didnt have much confidence that if I ordered (and paid full price again) for the same thing that I wouldnt feel confident that it wouldnt just break again. They wanted to stick with their warranty and didn't offer any other type of reimbursement or offer on a new one. I was disappointed because I do like the product, but dont think it should just break (a chip broke off of it so it basically just doesnt hold it up anymore and isn't functional) and then they dont stand behind it at all.... I bought a Proclip for my car and had it for about a two years and loved it because it fit perfectly into a little spot in my car and wasnt in the way of anything else really and it did its job. However, both of the specific (and expensive) parts have broken since then. When I contacted them at Proclip, they told me they only have a one year warranty, so all they could offer me was free shipping on a new order. I told them I didnt have much confidence that if I ordered (and paid full price again) for the same thing that I wouldnt feel confident that it wouldnt just break again. They wanted to stick with their warranty and didn’t offer any other type of reimbursement or offer on a new one. I was disappointed because I do like the product, but dont think it should just break (a chip broke off of it so it basically just doesnt hold it up anymore and isn’t functional) and then they dont stand behind it at all….

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