Comments on: Software Review: Stellar Phoenix Macintosh

By: giraffe bedding

giraffe bedding — Sat, 25 Dec 2010 01:23:14 +0000

I thought i would have a slim chance but this software did the trick

By: Tomi

Tomi — Fri, 15 Oct 2010 03:27:55 +0000

So far, I have not recovered a file. Although I requested my money back within the first 48 hours or so, I have not received it. Rather they’ve told me to do random stuff that I’ve had tons of trouble doing because it freezes my mac. I totally understand what you guys are saying.\

If they simply provided the service they state they are capable of providing I’d be happy, but for now, i just feel like I’ve been bamboozled out of 100.

If I ever get the FLA files I am looking for back, I’ll eat my words, but till then I’m not at all impressed and the software is not worth the money, the time, the trouble, and the dashed hopes recovery.

By: mac recovery

mac recovery — Mon, 29 Mar 2010 21:13:46 +0000

They have updated the software and fixed most of the issues in version 4.0.

By: Harley

Harley — Tue, 15 Dec 2009 20:49:54 +0000

I second the above – DO NOT BUY –

Have tried recovering 2 separate macintosh computers, on 10.4 and 10.5 using version 3.5.
On both efforts, the directory trees were viewable on the drive, but not mountable.
Stellar Phoenix quick recovery ran for many hours, recovering all of the files, only to have every file corrupt.
What good is it to have 55Gb of corrupt files?

I am working with Tech Support now, They had NO advice, just we’ll email you a form to fill out.

Frustrated – will try Data Rescue Next

By: Darin

Darin — Sat, 07 Nov 2009 00:10:31 +0000

DO NOT BUY THIS PRODUCT!!! Terrible. It either completely shuts itself down after 20 seconds, or freezes your entire computer 20 minutes into a recovery. The customer service is TERRIBLE—all they do is give you the runaround, and ask you to provide impossible details to help them. They asked me for a screenshot of when the search was going on—-knowing full well that it was freezing my computer and making it impossible to do so.

THEY DO NOT HONOR THE 30 DAY MONEY BACK GUARANTEE!!!! AVOID LIKE THE PLAGUE!!!

By: warmer

warmer — Wed, 16 Sep 2009 04:27:53 +0000

Yeah…I like this software well i have used the latest version V4.0 of this mac tool,it is awesome and efficient in recovering mac data.The new user friendly interface is worth watching…Thanks